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Frequently Asked Questions

+ Do you offer a warranty on your wheels and tyres? 
Yes, at Wheels Republic, we offer warranties on our wheels and tyres to ensure your peace of mind. Our team can provide you with details about the warranty coverage and terms.
+ Can I pick up my order locally? 
Absolutely! We offer local pickup options for your convenience. During the checkout process, you can select the local pickup option and choose a suitable time for collection. We will contact you for the detail address and pickup time after your order is confirmed.
+ What if I receive a damaged or incorrect product? 
In the rare event that you receive a damaged or incorrect product, please contact our customer service team immediately. We'll work to resolve the issue promptly and ensure you receive the correct items.
+ Do you provide installation services? 
Yes, we offer professional installation services, including tyre fitting, balancing, and wheel installation. Our skilled technicians ensure that your wheels and tyres are installed correctly for optimal performance and safety.
+ How long does the installation process take? 
The installation process duration varies depending on the services required. Tyre fitting and balancing usually take about 1 to 2 hours. Our team will provide you with an estimated time when you schedule your appointment.
+ Do you offer financing options for your services? 
Yes, we provide financing options such as Zip Pay or After-pay to make our services more accessible. Our customer service team can guide you through the financing process and help you choose the best option for your needs. And you may find our updated finance solutions on our website.
+ Can I exchange or return my purchase if I change my mind? 
Mounted wheels and tyres are not returnable ,but We understand that preferences may change. You can refer to our returns and exchange policy on our website or contact our customer service team for assistance regarding returns and exchanges. we care.
+ How can I contact your customer service team? 
You can easily reach our customer service team through our website's contact page here , or simply call 1300 788 519. We're here to assist you with any inquiries or concerns you may have.

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